Payment Options

What you need to know to pay your rent

We have 3 easy options, all via our DEFT payment system:

Direct Debit & Credit Card – DEFT payments may be made by direct debit and credit card using the DEFT website or the DEFT automated phone payment service (1300 30 10 90 or +61 2 8232 7395 from outside Australia).
We encourage you to pay by direct debit NOT credit card as there is a surcharge for credit card payments.

BPAY – You can request to pay via BPAY and will be given a BPAY card by the property manager looking after your property. once you have received this you can set up a recurring payment via your bank account to the DEFT system.
DEFT FAQ’s – https://www.deft.com.au/access/index.aspx?a=108944&dl=deft


Property  Care

What should I do to help maintain my rental 🙂

If you are consistent with the maintenance of your rental it will pay dividends in the long run… 

  • Floors Cleaned
    • Swept / Vacuumed / Mopped
  • Bathroom
    • Grouting / Build up
    • Tiles / Screens
  • Walls Kept Clean
    • Smudge marks / Scuff marks
  • Kitchen
    • Internal Oven (Grease and food)
    • Stove Top (Grease and food)
    • Range Hood (Grease and food)
    • Bench Tops (DO NOT CUT ON THE BENCHES)
  • Rooms
    • Rubbish / Debris build up – clutter can often be classified as a fire risk 
  • Lawns & Garden maintained

fair wear and tear is taken into consideration during your tenancy, however, neglect and carelessness are not.


Maintenance Request Form
Fill out the form below to make maintenance request for your rental property.
Fields marked with an * are required

Please be sure to mention the make, model and description of the appliance if applicable

Do you authorise a tradesperson to gain access to your property using keys provided by our office?

VACATE PROCESS – What I need to know when vacating
EMERGENCY CONTACTS – HELP! My gas is leaking
TENANT PORTAL – View my rental payments
RESIDENTIAL TENANCIES ACT – RTA 1987